Frequently Asked Questions

Everything you need to know about your MOB Beauty experience.

Is MOB Beauty makeup vegan and cruelty-free?

Yes, we are 100% cruelty-free and vegan. We do not test on animals, nor do we use any animal-derived ingredients in our formulations.

How does the Earth-First packaging system work?

Our packaging is designed to be refillable and recyclable. You buy the compact or palette once and simply replace the product pans, which are made from 100% post-consumer recycled materials.

What is your shipping policy?

We offer standard and expedited shipping. Standard shipping is free on all orders over $50 within the United States. Processing typically takes 1-2 business days.

What is your return policy?

We want you to love your look. If you are not satisfied, you can return your products within 30 days of purchase for a full refund, minus shipping costs.

Are your products safe for sensitive skin?

Our formulas are created with high-quality, clean ingredients and are dermatologist-tested. However, we always recommend checking the full ingredient list on the product page if you have specific allergies.

How can I track my order?

Once your order ships, you will receive an email notification with a tracking number and a link to monitor your package's progress.